Originally started in 2008 as Scratchpad Secretaries Inc., we had been providing high-tech/high-touch executive assistance to online entrepreneurs around the world.

Our focus at the time was on appointment scheduling, email management and travel arrangements… the tactical services.

Focusing on remote operations

Over the years this morphed into more of a strategic role when I saw that their greatest need, and what I and my team were actually providing, was Business/Operations Management, and so, in early 2019 I pivoted; moving from Scratchpad Secretaries to Ops On Call. From Admin to Operations, acting as a remote/virtual COO.

Top-notch customer service assistance, executive assistance, project management and various other professional services.

Working with my remote team based in Canada (British Columbia, Ontario and Nova Scotia) we work with: 

• Renowned Speakers and Authors: who are tired of things falling through the cracks
• Solo CEOs: who are spending too much time working IN the business instead of ON it
  
• Small teams: who are struggling to get things done

We focus on:

• Creating processes to onboard clients so that you can focus on scaling up
• Advancing the organizational agenda through your inbox so that the company moves along
• Setting up systems to get you the right information at the right time so that you are prepared and knowledgeable going into the next meeting
• Organizingyour functional activities so that can work ON the business instead of IN it